Installation is straightforward.
Frequently Asked Questions
Concealed model
The box inside the wall measures 600mm x 1200mm x 190mm. This is where the technology and the soap storage are located. The visible tap measures 600mm x 600mm.
Retrofit model
The retrofit model measures 704mm x 1712mm x 195mm
All parts are easy accessible in case of issues. We built a tap to last.
The system works on the power of the water itself and does not require electricity. Only a hot and cold water connection is required.
Yes, you do. The shower tap does require the external heat energy in a previous hot shower and does not heat the water.
| Hot water temperature from boiler | Max. time between showers |
|---|---|
| 55°C (min. temperature – NEN1006) | 3 days |
| 62°C | 4 days |
| 70°C (max. temperature) | 5 days |
The water pressure should be between 2 bar and 7 bar. In developed countries, this will be the case in almost every household.
The only limitation is distance between boiler and shower. The shower is built for a maximal distance of 30 meters pipe. The distance is in 99.9% of households below 30m. Should you be the lucky 0.1% that lives in a very big castle, you can contact us for a tailored product😉
The shower tap works independently from the heat source, so it is compatible with all heat sources.
Only an industry standard 1/2″ thread connector with hot and cold water is required.
We’ve had tremendously positive feedback from installers. This means we have a lot of regions covered but not all of them yet. In the event we don’t have a partner in your area when your unit is available, you can elect to hire an installer of your choice, install it yourself, or wait until a Heau Installation Partner is available.
They do not need to attend a formal training, but we do give them plenty of resources if they have any questions. They will be able to download our installation guide and we also offer installer support via phone and email. Heau installation is made straightforward.
for a comfortable, durable bathroom experience.